Frequently asked questions

What are the dimensions of the Firefly Pick?


The Firefly Pick is shaped exactly like a standard 341 size guitar pick and is just under 4mm at it's thickest point above the battery. However, it has a unique beveled shape, which allows precise picking from it's less than 1mm playing edge




What is the Firefly Pick made of?


The Firefly Pick is made of a high-quality polycarbonate shell for durability with a beveled tip for uncompromised accuracy.




What type of battery does the Firefly Pick use?


The Firefly Pick comes with a built in rechargeable lithium polymer battery and a USB charging cord. It includes a smart activity monitoring system that enters hibernation when inactive to save energy during travel.




Is the Firefly Pick battery rechargeable?


Yes, the battery is rechargeable and does not need to be replaced. The USB charging cord is included with purchase.




How long is the battery life on the Firefly Pick?


The Firefly Pick battery should last for 1-2 hours of constant playing. This is highly dependent on the speed of the playing however. For “normal” use, it will last much longer.




How long does the Firefly Pick take to charge?


The Firefly Pick charges in 1-2 hours. When charging, the Firefly Pick with pulse slowly. It may take about 10 min for the light to start pulsating if the battery is fully death. When fully charged, it will glow softly but steadily.




What is the return policy for the Firefly Pick?


A full refund will be given if you are unhappy in any way with the performance of the Firefly Pick within 30 days of purchase. You can see more at the terms and conditions section.




Does the Firefly Pick come with a warranty?


The firefly pick comes with a 1 year warranty on any damage or defects.You can see more at the terms and conditions section.





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