The On Hold Messaging & Music Blog 

When I was a child, I loved my grandma's "phone station" - a small desk and chair, a pen with a pad of paper, a book of phone numbers,...

"Hello, can I put you on hold?” were the first curt words I was greeted with when calling into my son's pediatrician this morning....

With so many online start-ups and “entrepreneurs” these days, it’s hard to distinguish a viable business from one that may disappear...

If I asked you to think about on hold music, I bet the first thing that comes to your mind is the “elevator music” we’re all familiar...

Let your brand speak for itself with these 20+ on hold messaging ideas to promote, entertain callers, and let customers know what you're

I know what you're thinking … I'm nuts! Well maybe I am a bit crazy for enjoying hold music, but hear me out folks ... no really ... hear...

Whether you’re just getting started or you’ve been in business for yourself awhile, you can’t afford to miss any details when running a...

​ The best Halloween on-hold messages are fun, light-hearted and capture the imagination of the audience listening. Without further ado,...

At On Hold Marketing Works, we realize that finding the time to change your on-hold messaging program can be a challenging, even...

Countless businesses come to us in search of improving their customer service experience through on-hold music. While we will almost...